HOW WE ACHIEVE 100% RESULTS EVERY TIME
THERE IS NOTHING WORST THAN WORRY ABOUT THE MOST IMPORTANT OUTFIT FOR THE MOST IMPORTANT DAY OF YOUR LIFE SPECIALLY WHEN YOU ARE ORDERING BY PHONE / EMAIL / FAX.
I would like to take this opportunity to explain our strategy for the overseas clients. As we deal with most important day and most important outfit of your life, we make sure that your experience at Mona Vora is stress and trouble free. As all the orders are made in our own factories, we are able to give our 100% attention to every details so you enjoy our designs to the most.
When the order is placed, we would get you to send the measurements on which your outfits will be made. The measurement sheet that we send you, comes with full instructions.
You will be sent swatches of the fabric/colour and a swatch of the actual embroidery. This takes away the usual problems associated with the mail order. You will get an exact idea of the fabric, colour and the embroidery.
Once the outfit is in production, you will be receiving email copies of the design so you can see the actual progress and how the design is shaping up. At this stage, if you wish, you can make minor amendments to the existing design.
When the outfit is ready for stitching, and if you feel that you may have changed your measurements, we would like you to send fresh measurements so the outfit can be adjusted before it is despatched. This way you may not have any adjustment to deal with when you receive your order.
The orders are never delayed. The despatch date is fixed when the order is placed. The orders are sent by secured couriers with full insurance and professional packaging.